A LITTLE CLARITY, A BETTER FIT

Good questions.
Straight answers.

Everything from choosing your fit to creating a shirt that’s completely yours.

Fit & sizing

What’s the difference between Modern Fit and Fitted?
Fitted has a more tailored shape. Compared with Modern Fit, the chest is 1 inch tighter, shoulders ¾ inch tighter, arm circumference 1 inch tighter, waist 2½ inches tighter, and hip 1 inch tighter. Neck size and sleeve length stay the same. Compare the fits and see the size chart.
How do I choose my size?
Measure your neck, chest, and sleeve length, then compare your measurements with our sizing guide. If you are unsure, send us your measurements and the fit you prefer. See how to measure.
Can you adjust a shirt beyond the listed sizes?
Yes. We can make custom fit adjustments. Start with the closest standard size and tell us what needs to change so we can confirm the details with you.

Custom shirts & weddings

Does custom design or fit cost extra?
Custom design and custom fit adjustments are available without an additional design or fit fee. Explore custom dress shirts.
Which details can I customize?
Choose from available shirt and accent fabrics, barrel or French cuffs, button finishes, and contrast stitching. Tell us your idea and we’ll help you work through the details.
Can you make shirts for a wedding party or event?
Yes. We can coordinate colors and details for the groom, groomsmen, or a group. Include your event date, quantity, and color ideas when you contact us. Explore wedding shirts.
How quickly are custom shirts made?
Our custom shirts are made in America in as little as one business day once the design is confirmed. Production time is separate from delivery time. For a group order or a fixed event date, contact us to confirm timing.

Orders & delivery

When will my order ship?
Orders are normally processed and shipped the next business day, Monday through Friday, excluding holidays. Delivery time is additional and depends on the service and destination. Read the shipping policy.
How can I track my order?
When your order ships, we send a shipping confirmation email with tracking information. For help with an existing order, include your order number in your message.
Do you ship internationally?
Yes. International delivery timing varies by destination and service. Customers are responsible for destination-country duties, taxes, and customs fees. View shipping details.

Returns & shirt care

Can I return or exchange a shirt?
Standard-size, non-custom shirts may be returned or exchanged within 30 days, unworn and in their original condition. Custom-fit or custom-designed shirts are not eligible for standard returns. Contact us before sending an item back. Read the full returns policy.
What if I received a damaged or incorrect item?
Please contact us within seven days of delivery with your order number and a description of the problem so we can help arrange an appropriate solution.
How should I care for my shirt?
Follow the care instructions supplied with your shirt. For cotton shirts, use a cold wash and hang to dry; high heat can cause shrinkage. If you are unsure about a particular fabric, ask us before washing.

STILL HAVE A QUESTION?

Let’s figure it out together.

We’re happy to help with your shirt, your fit, or your next idea.

Contact Us
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